RETURN & REFUND POLICY

Return & Refund Policy

Your satisfaction is important to us.

Return Eligibility

  • Items must be returned within 30 days of delivery
  • Products must be unused and in original packaging

Non-Returnable Items

  • Used or damaged items (unless defective)
  • Items without original packaging

Refund Process

  • Once we receive and inspect your return, we will notify you
  • Approved refunds are processed within 5–7 business days

Damaged or Incorrect Orders

If you receive a defective or wrong item, contact us immediately:

📧 email@ferdyprime.com
📧 contact@ferdyprime.com